Any organization, department, or individual always have their working objectives. And among those objectives, there are key objectives. However, if these objectives are not measurable or difficult to measure, it means that these objectives are ambiguous, and therefore, no matter how hard you try, you don’t know whether you achieve objectives or not.
As Peter Drucker (Father of Modern Management) once affirmed, "You can’t manage what you can’t measure; if you can’t measure it, you can’t improve it."
Many studies around the world, including the research of David Parmenter (author of the most popular book about KPI "KPI - Key Performance Indicators"), The Balanced Scorecard Institute and Franklin Covey have pointed out that: "70% of the failures of businesses are due to poor execution and ineffective performance measurement systems. It’s rarely for lack of strategies or vision.”
This figure also shows that performance management is being implemented ineffectively in many organizations around the world, from multi-national corporations, small and medium enterprises, government agencies and non-profit organizations.
So how can we build an optimal KPI system and use this KPI system effectively?
Understanding the importance and urgency of the effectiveness measurement system, PACE Institute of Management collaborated with the Balanced Scorecard Vietnam to design the "Building KPI System" training program.
This program will help enterprises understand the most core principles of Management by Objective (MBO) and Performance Management (PM), and know what are the KPIs need to build and know how to build KPI system for organization, departments, and individuals.
FCV (an exclusive partner of
FranklinCovey in Vietnam) is a member of
PACE Institute of Management
Blanchard Vietnam (a member of PACE)
is the only authorized global licensee of
The Ken Blanchard Companies® in Vietnam
PACE-MLV, a member of PACE Institute
of Management, specializes in Mindfulness
and Mindful leadership training
BSV (an exclusive partner of
Balanced Scorecard in Vietnam) is a member
of PACE Institute of Management
PACE Consulting, a member of
PACE Institute of Management, specializes in management consulting
PACE Books, a member of
PACE Institute of Management,
specializes in book publishing
PACE is an authorized partner of Center for Excellence in Public Leadership, George Washington University (GWU) to deliver GWU's Mini MBA program in Vietnam.
AMA is a world leader in management training and development. PACE is the exclusive partner of AMA to deliver AMA’s CPM Certification in Vietnam.
PMI is the world’s leading authority on project management. PACE is an authorized partner of PMI to deliver PMI’s world-class training programs and certifications in Vietnam.
ATD (formerly ASTD) is the world's largest association for talent development. PACE is the exclusive partner of ATD to deliver ATD Master Trainer, a world-class training program for corporate trainers and L&D professionals in Vietnam.